1. Information we collect and how we use it
When you visit or leave the Site by clicking a hyperlink or view a plugin on a third-party site, we may automatically receive the URL of the site from which you came or the one to which you are directed. We also receive the internet protocol address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing the Site using a mobile device), and the name of your ISP or your mobile carrier.
Polls and surveys may be conducted by us or third parties. We may use your responses to polls and surveys to improve your Site experience and measure use of our services. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personally identifiable information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it.
2. Opting out
Many browsers and mobile operating systems enable you to indicate your preference regarding online tracking. You can set your browser or mobile operating system to a “do not track” or similar setting and, when your browser or mobile operating system passes your request to us, we will not serve you targeted advertising (which we do not currently do anyway), although we may continue to collect data about your use of the Site. For example, Apple’s iOS7 mobile operating system provides iPhone and iPad users with a “Limit Ad Tracking” setting, and if you turn on that setting, we will not use your device identifier to serve you targeted ads.
We will not disclose personal information without your consent unless we have a good faith belief that disclosure is reasonably necessary to comply with a legal requirement or process (including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures); to investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; to investigate and defend ourselves against any third-party claims or allegations; to protect the security or integrity of the services we provide; to respond to claims of a violation of the rights of third parties; or to protect the rights, property, or safety of Zero Pain Now, LLC, (including its affiliates, Coach Heller, LLC, Mirelle Publishing, LLC), visitors to the Site, or the public.
4. Correcting and Removing Your Information
If you need to update, change or remove information, you can do so by contacting firstname.lastname@example.org. We will respond to your request within at most 30 days from the date of your request.
5. Protecting the privacy of children
The Site is not directed at children under 13 and we will not knowingly allow anyone under 13 to provide any personally identifying information. If you are under 13, please do not provide any information about yourself.
7. California's Shine the Light Law
We don’t share any of your personal information with third parties for direct marketing.
California Civil Code Section 1798.83, known as the “Shine The Light” law, permits users of the Site who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.
We take privacy and security seriously. We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on the Site is password-protected, and, if we collect sensitive data (such as journal entries and credit card information), we will protect it by SSL encryption when it is exchanged between your web browser and the Site. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to the Site. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.
9. How To Contact Us